DOGSLEDDING & SNOWMOBILING FAQ'S

 

1. How do I book a tour? Where can I stay while visiting?

Most people call first to check the availability of their prospective tour dates. Then they call a local accommodation from our links page (www.ridethewilderness.com/linx.htm) where we only highlight the best spots in the area, all within @ thirty minutes of our business. Some offer meal plans as well as accommodations, and there is something for every budget. Once your room is booked, call back and with a credit card, make a deposit for your tour.

 

2. What if there is a weather issue?

With our tours, if we cannot provide the tour for any reason (no snow, rain, machine issues, etc) your deposit is fully refunded. If we are running, and you are booked in, you need to come, or your deposit will be forfeited. This means for snowstorms as well. We are a small business, offering a very niche type service, so it's very important that our customers realize they have to be here. If you are late, we will fit you in if we can, but your tour will be shortened due to a tight schedule. And, if you are in a mixed group, you might miss your tour altogether, as we can only hold tours for a maximum of fifteen minutes before having to depart for the customers who DID get here on time. So if you are not sure about the weather, we recommend coming and staying in the area the night before, to give yourselves lots of time. Or, book something in the afternoon. We do our very best to accommodate our guests, but best to be on time!

 

3. What is the deposit for the tour?

Our tour deposit is by visa or mastercard, over the phone, and it is $25 per person, per tour, with a minimum deposit of $100. Tax is taken at that time on the deposit. Again, this is because we have to make sure our customers are committed to coming, so that no spots sit empty, in our very short season.

 

4. Are there any additonal charges?

We provide all boots, suits, mitts, balaclava, and helmets. There is only one charge for these items and that is $10 for the helmet, cash no tax. It allows us to purchase new helmets regularly, to have nice, new, scratch free helmets for everyone to enjoy. If you have your own helmet, bring it and save a bit of money, but it must be a DOT approved snowmobile helmet. Motorcycle helmets do not have double layered shields for cold temperatures, but you may use them if you wish, if they are DOT approved.

 

5. What should I wear?

Check out our 'what to wear' page by clicking here. We have provided some cheap solutions to keeping warm and toasty during a cold spell, which we frequently get up near the park here.

 

6. What payment method can we use?

We take visa mastercard and interac, and can accept paypal and email money transfers if needed. At the time of the tour, we can take cash, interac, or credit card. If you are from the US, ask about our 'favorite neighbour' special!

 

7. Do I need a license to ride a snowmobile?

Yes, you do, as it is a motorized vehicle and is governed by the same rules as an automobile. Any license G rated or up, is allowed. Children 12 and up can take a snowmobile course, check out the OFSC page for courses near you.

 

8. Is there a gratuity in the fee, or do I tip seperately?

There are no gratuities included on your fee for your tour, but we do encourage our guides to do a great job, so tips are always appreciated! Please do not add it on in the office when you pay, but rather hand it to them directly, they always enjoy hearing that they made your trip enjoyable, and have a friendly competition going between them as to who is the better guide! Tips are not mandatory, but are appreciated if you had a good time. If you can't leave a tip, leave us a good review on Trip Advisor, and make sure to mention your guide, they really do appreciate it!

 

9. I have never driven a dogteam, or a snowmobile. Is that ok?

YES! Most of our customers have never done either activities, and we are used to dealing with newbies. If you have skated, gone waterskiing, or done any cross country or downhill skiing (at any level) you are probably more experienced than 75% of our dogsledding customers! You do need a drivers license for skidoos, as mentioned. We recommend the morning dogsled run for those who wish a more exhilarating run, when the dogs are fresh, and an afternoon run for those who are a little more cautious. For both tours, the training is very thorough, and everyone will be instructed how to manage their dogsled/snowmobile before going out on the tour. The guides are always watching, and making sure you have all the assistance you need.

 

10. Is there a security deposit taken from my card?

When you book in for your tour, we check your card has a balance, but we do NOT take a security deposit. Instead, we swipe your card and get your signature on a blank visa or mc chit, and if there are damages to the machine during your tour, you will be charged for repairs. It is not a common occurrance, but it does happen, so be sure and follow the instructions of your guide, follow his safety instructions during the tour, and stay on the trail. Any mechanical breakdowns are the responsiblity of the business, not the guest. Check out our cancellation and damages policy by clicking here, for more detailed information.

 

11. Can I bring a treat for the dogs? How about snacks for myself?

Sure, you can bring dog biscuits, but it's nice if you bring enough for everyone, which generally means a whole box, lol. If you want to bring a thermos, a snack, or a camera, we can stow it in the guide's sled bag. If you bring a camera, it's a good idea to keep it in an internal pocket, as the batteries will die in the cold if it's too close to the external temperatures.

 

12. I am nervous about driving a dogteam or snow machine- can I ride instead?

We don't allow our passengers to double, as it's far harder to drive a dogteam with a passenger in the basket. But if you have kids under ten, or a nervous senior or youth, they can ride in the guide's basket. For children, the fee is half price for basket riders, but for adults, we charge full price to ride, as it takes alot more dogs and effort to keep things moving. It's perfectly acceptable, although we can only take one basket rider per tour (two if they are very small children) The skidoos are built for two people, with comfortable back rests and two seats, so passengers are no problem. You can always take turns driving, if you get more confident once you see what it's like on the trails.

 

13. Can I run the combo packages over two days?

YES, absolutely! We often will run them one or several days apart. We want you to spread your tours out if it suits your schedule. It's no fun being in a rush. But if you wanted to do them in one day, we run the first tour at ten am and the second tour at 2 pm, so you have a lunch break in between. And by all means, bring a lunch or snacks, we provide a cabin that has a woodstove and couches, so you can enjoy and relax.

 

 

HORSEBACK RIDING AND HORSE CAMP FAQ'S

 

1. How do I book a tour? Where can I stay while visiting? Is there a deposit required?

Most people call first to check the availability of their prospective tour dates. Then they call a local accommodation from our links page at www.ridethewilderness.com/linx.htm where we only highlight the best spots in the area, all within @ thirty minutes of our business. Some offer meal plans as well as accommodations, and there is something for every budget. Once your room is booked, call back and with a credit card, make a deposit for your tour. There is a credit card required to book your horseback tour, but nothing will be taken from the card unless you do not show up for a tour. Cancelling without notice may mean you are fully charged for your tour, so be sure and keep in touch.

 

2. What if there is a weather issue?

With our tours, if we cannot provide the tour for any reason your deposit is fully refunded. If we are running, and you are booked in, you need to come, or your deposit will be forfeited. This means for inclement as well. We will ride in rain and or snow, however we cannot run if there are high winds, lightning storms, or if the ground is frozen or icy. We do our very best to accommodate our guests, but check ahead of time by phone if you are unsure, and please be on time!

 

3. Is there a gratuity in the fee, or do I tip seperately?

There are no gratuities included on your fee for your tour, but we do encourage our guides to do a great job, so tips are always appreciated! Please do not add it on in the office when you pay, but rather hand it to them directly, they always enjoy hearing that they made your trip enjoyable, and have a friendly competition going between them as to who is the better guide! Tips are not mandatory, but are appreciated if you enjoyed your tour. If you can't leave a tip, leave us a good review on Trip Advisor, and make sure to mention your guide, they really do appreciate it!

 

4. What should I wear?

Check out our 'what to wear' page by clicking here. We have provided some cheap solutions to keeping warm and toasty during a cold spell, which we sometimes get up near the park here. We do provide boots and helmets for all riders. Riders need a 1.5 cm heel to be able to ride in their own footware, so if you have something suitable bring it! If you have your own astm certified helmet, you can definitely use your own.

 

5. Do I need to know how to ride a horse?

NO. You definitely are in good hands here, and we often have people who are nervous or have never ridden. In fact, those are the BEST customers, because they always listen well to the instructions. Our horses are calm and quiet animals, and we are very careful to make sure we match horse and rider. Groups are small, so there's not much pressure to perform, and if you are REALLY not sure, we can tether your horse to the guide, for some added security. Children six and up can ride, being 'ponied' by the guide, and most kids ten and up can ride unassisted, or with the help of the guide, of course.

 

6. What payment method can we use?

We take visa mastercard and interac, and can accept paypal and email money transfers if needed. At the time of the tour, we can take cash, interac, or credit card. If you are from the US, ask about our 'favorite neighbour' special!

 

7. Can I bring a snack? How about a camera?

SURE! We recommend that for one hour rides you are fine without refreshment, but on the longer 2 and 3 hr rides, we can provide a pommel bag for you to put your camera, your bottled water, granola bar, or any other little tidbit you would like to bring on the tour.