Gift Certificate Cancellation Policy
Once your gift is purchased there is a one year period to redeem it, if you need an extension
for what is a reasonable occurance by all means call us to let us know what your issue is.
We do work with customers if they have a problem with scheduling, weather or health -, however it is important
that they be redeemed within a reasonable time frame as pricing and packages do change.
If a person holding a gift certificate makes a booking and then cancels without
a reasonable period of notice the cancellation
policy as per regular bookings applies.
There is zero tolerance for frivolous cancellations and the gift certificate becomes void.
In the past we have turned away customers only to sit idle during a busy part of
what is a very short season, which is the reason for this very strictly enforced rule.
Please understand that while we wish to respect the customer, our policies are
very important to the successful running of this business.
BE SURE BEFORE YOU BOOK!